• How to view account transaction history?
  • Why did my payment attempt fail?
  • How can I cancel my paid order?
  • Why does my ID and card/bank statement is needed for certain payment methods?
  • First time buyer identity verification (Credit/Debit Card)
  • How to make payment via VISA & Master Card in CODATI? 
  • What are Payment Processing Fees?
  • What are the payment options available?
  • Why is the transaction amount charged on my credit card different from the amount shown on my order?
  • Why is my order status unpaid when the amount has been deducted from card?
  • Payment made successfully but my order shown unpaid.
  • How to apply a refund for Stripe payments (Credits/Debit card )?
  • When should I expect my refund?

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